打招呼 Greetings & Welcoming Patients

By the end of this module you can…

• Greet a patient with professional, respectful Mandarin.
• Introduce yourself as a dental student and say what you will do today.
• Ask a patient’s name, date of birth and how they are feeling.
• Take a basic dental complaint: where, which tooth, how long, how often.
• Carry the opening two to three minutes of an appointment without English.

Key vocabulary

24 words from this module. Tap the speaker to hear each one.

Courtesy & people

• 您好nín hǎoHello (formal)
• 请qǐngPlease
• 谢谢xiè xieThank you
• 医生yī shēngDoctor
• 口腔医学生kǒu qiāng yī xué shēngDental student
• 牙科助理yá kē zhù lǐDental assistant
• 口腔医学院kǒu qiāng yī xué yuànSchool of Dentistry

The clinic & the visit

• 牙科yá kēDentistry / dental
• 诊所zhěn suǒClinic
• 病人bìng rénPatient
• 患者huàn zhěPatient (more formal)
• 预约yù yuēAppointment
• 今天jīn tiānToday
• 帮助bāng zhùTo help
• 检查jiǎn cháExamination / to check

What the patient feels

• 发炎fā yánInflamed / inflammation
• 牙疼yá téngToothache
• 不舒服bù shū fuUncomfortable
• 一直yì zhíContinuously
• 偶尔ǒu ěrOccasionally
• 轻微qīng wēiMild

Signs you can see

• 肿zhǒngSwollen
• 出血chū xuèBleeding
• 严重yán zhòngSerious / severe

Ten core phrases

The lines from this module’s take-home phrase sheet. In the course you can print them on one page for your pocket.

1. 您好，我叫Anna。Nín hǎo, wǒ jiào Anna.Hello, my name is Anna.
2. 我是口腔医学生。Wǒ shì kǒu qiāng yī xué shēng.I am a dental student.
3. 请坐。Qǐng zuò.Please sit down.
4. 请问您贵姓？Qǐng wèn nín guì xìng?May I ask your last name?
5. 您今天哪里不舒服？Nín jīn tiān nǎ lǐ bù shū fu?Where is the discomfort today?
6. 疼了多久了？Téng le duō jiǔ le?How long has it been hurting?
7. 请不要担心。Qǐng bú yào dān xīn.Please do not worry.
8. 我先帮您看一下。Wǒ xiān bāng nín kàn yí xià.Let me take a look first.
9. 您明白了吗？Nín míng bai le ma?Do you understand?
10. 谢谢您，下次见。Xiè xie nín, xià cì jiàn.Thank you, see you next time.

What’s in Module 1

1. Part 1 · Warm-UpWarm-Up
2. Part 2 · Greetings & IntroductionsThe Single Most Important Habit · Vocabulary · Flash Cards · The Greeting Script · Upgrade Your Opening · Key Patterns
3. Part 3 · Confirming Patient InformationConfirming Patient Information · Reference · Reading a Date
4. Part 4 · Where Does It Hurt?Where Does It Hurt? · Mouth Map · Position Words · Oral & Tooth Anatomy · Flash Cards · How Long, and How Often · Triggers & Sensitivity · Sentences With 刺激 · Asking About Allergies · Comparing With the Last Visit · Symptom Vocabulary
5. Part 5 · Role-PlayRound 1 · Guided Conversation · Round 2 · Controlled Practice · Rounds 3, 4 & 5 · Independent
6. Part 6 · Knowledge CheckModule 1 Knowledge Check
7. Part 7 · Wrap-UpModule 1 Homework · Take-Home Phrase Sheet · Module 1 Wrap-Up · 下次见