第一分钟 Greetings and the First Minute

By the end of this module you can…

• Greet every patient and family member with respectful Mandarin.
• Introduce yourself as the doctor, and say what happens first.
• Confirm a patient’s name and date of birth, and check the wristband.
• Give short, clear instructions in a hurry, then soften them again.
• Calm a frightened patient without promises, and call an interpreter.

Key vocabulary

Fourteen words from this module. Tap the speaker to hear each one.

Courtesy & people

• 您好nín hǎoHello (formal)
• 请qǐngPlease
• 稍等shāo děngJust a moment
• 别怕bié pàDon’t be afraid
• 医生yī shēngDoctor
• 护士hù shiNurse
• 翻译fān yìInterpreter

Arriving

• 急诊jí zhěnEmergency department
• 救护车jiù hù chēAmbulance
• 分诊fēn zhěnTriage
• 候诊区hòu zhěn qūWaiting area
• 轮椅lún yǐWheelchair
• 腕带wàn dàiID wristband
• 家属jiā shǔFamily member

Ten core phrases

The lines from this module’s take-home phrase sheet. In the course you can print them on one page for your pocket.

1. 您好，请问您哪里不舒服？Nín hǎo, qǐng wèn nín nǎ lǐ bù shū fu?Hello. Where do you feel unwell?
2. 我叫Anna，是这里的急诊医生。Wǒ jiào Anna, shì zhè lǐ de jí zhěn yī shēng.My name is Anna. I’m a doctor here.
3. 请说一下您的名字和出生日期。Qǐng shuō yí xià nín de míng zi hé chū shēng rì qī.May I have your name and date of birth?
4. 我看一下您的腕带。Wǒ kàn yí xià nín de wàn dài.Let me check your wristband.
5. 我先帮您量一下血压和心跳。Wǒ xiān bāng nín liáng yí xià xuè yā hé xīn tiào.First I’ll check your blood pressure and heart rate.
6. 别动！请您先不要动，好吗？Bié dòng! Qǐng nín xiān bú yào dòng, hǎo ma?Don’t move! Could you keep still for me, please?
7. 我在这儿，别怕。Wǒ zài zhèr, bié pà.I’m here. Don’t be afraid.
8. 医生会尽快来看您。Yī shēng huì jǐn kuài lái kàn nín.The doctor will see you as soon as possible.
9. 我给您找一位医疗翻译，是免费的。Wǒ gěi nín zhǎo yí wèi yī liáo fān yì, shì miǎn fèi de.I’ll get you a medical interpreter. It’s free.
10. 如果感觉更不舒服了，马上告诉我们。Rú guǒ gǎn jué gèng bù shū fu le, mǎ shàng gào su wǒ men.If you feel worse, tell us right away.

What’s in Module 1

1. Part 1 · Warm-UpWarm-Up
2. Part 2 · Greetings & IntroductionsThe Single Most Important Habit · Vocabulary · Flash Cards · The Triage Desk Script · Upgrade Your Introduction · Key Patterns
3. Part 3 · Who Is This Patient?Confirming Who They Are · Reference · Reading a Date
4. Part 4 · The First MinutePolite Form, Urgent Form · Calm Without Promises · Around the Emergency Department · Getting an Interpreter
5. Part 5 · Role-PlayRound 1 · Guided Conversation · Round 2 · Controlled Practice · Rounds 3, 4 & 5 · Independent
6. Part 6 · Knowledge CheckModule 1 Knowledge Check
7. Part 7 · Wrap-UpModule 1 Homework · Take-Home Phrase Sheet · Module 1 Wrap-Up · 下次见