打招呼 Greetings & Welcoming Patients

By the end of this module you can…

• Greet a patient with professional, respectful Mandarin.
• Introduce yourself as their nurse and say what you will do today.
• Ask a patient’s name, date of birth and how they are feeling.
• Ask where it hurts, how long it has lasted, and about allergies.
• Reassure an anxious patient with calm, natural phrases.

Key vocabulary

23 words from this module. Tap the speaker to hear each one.

Courtesy & people

• 您好nín hǎoHello (formal)
• 请qǐngPlease
• 谢谢xiè xieThank you
• 医生yī shēngDoctor
• 护士hù shiNurse
• 医院yī yuànHospital

The ward & the visit

• 病房bìng fángWard
• 诊所zhěn suǒClinic
• 病人bìng rénPatient
• 患者huàn zhěPatient (more formal)
• 预约yù yuēAppointment
• 今天jīn tiānToday
• 帮助bāng zhùTo help
• 检查jiǎn cháExamination / to check

What the patient feels

• 发炎fā yánInflamed / inflammation
• 疼痛téng tòngPain
• 不舒服bù shū fuUncomfortable
• 一直yì zhíContinuously
• 偶尔ǒu ěrOccasionally
• 轻微qīng wēiMild

Signs you can see

• 肿zhǒngSwollen
• 出血chū xuèBleeding
• 严重yán zhòngSerious / severe

Ten core phrases

The lines from this module’s take-home phrase sheet. In the course you can print them on one page for your pocket.

1. 您好，我叫Anna。Nín hǎo, wǒ jiào Anna.Hello, my name is Anna.
2. 我是今天照顾您的护士。Wǒ shì jīn tiān zhào gù nín de hù shi.I’m the nurse looking after you today.
3. 请问您叫什么名字？Qǐng wèn nín jiào shén me míng zi?May I ask what your name is?
4. 请说一下您的出生日期。Qǐng shuō yí xià nín de chū shēng rì qī.Please tell me your date of birth.
5. 您哪里不舒服？Nín nǎ lǐ bù shū fu?Where are you feeling discomfort?
6. 疼了多久了？Téng le duō jiǔ le?How long has it been hurting?
7. 您对什么过敏？Nín duì shén me guò mǐn?What are you allergic to?
8. 别担心，我就在附近，有事随时按铃叫我。Bié dān xīn, wǒ jiù zài fù jìn, yǒu shì suí shí àn líng jiào wǒ.Don’t worry, I’m nearby. If you need anything, press the call button any time.
9. 我先帮您检查一下。Wǒ xiān bāng nín jiǎn chá yí xià.Let me check you first.
10. 谢谢您，我一会儿再来。Xiè xie nín, wǒ yí huìr zài lái.Thank you. I’ll come back shortly.

What’s in Module 1

1. Part 1 · Warm-UpWarm-Up
2. Part 2 · Greetings & IntroductionsThe Single Most Important Habit · Vocabulary · Flash Cards · The Greeting Script · Upgrade Your Opening · Key Patterns
3. Part 3 · Confirming Patient InformationConfirming Patient Information · Reference · Reading a Date
4. Part 4 · Where Does It Hurt?Where Does It Hurt? · Body Map · Position Words · How Long, and How Often · Comfort & Reassurance · Flash Cards · Sentences That Calm a Patient · Asking About Allergies · Comparing With Earlier · Symptom Vocabulary
5. Part 5 · Role-PlayRound 1 · Guided Conversation · Round 2 · Controlled Practice · Rounds 3, 4 & 5 · Independent
6. Part 6 · Knowledge CheckModule 1 Knowledge Check
7. Part 7 · Wrap-UpModule 1 Homework · Take-Home Phrase Sheet · Module 1 Wrap-Up · 下次见