问候与隐私 Greetings and Sensitive Visits

By the end of this module you can…

• Greet every patient, and her family, with respectful Mandarin.
• Introduce yourself and your role, and say what happens next.
• Confirm her name and date of birth, and ask why she came.
• Ask family to step out for private questions, as a routine.
• Offer a professional interpreter, and never use a child to interpret.

Key vocabulary

Seven words from this module. Tap the speaker to hear each one.

Courtesy & people

• 您好nín hǎoHello (formal)
• 请qǐngPlease
• 谢谢xiè xieThank you
• 不好意思bù hǎo yì siExcuse me; sorry
• 妇产科医生fù chǎn kē yī shēngOB-GYN doctor
• 助产士zhù chǎn shìMidwife; nurse-midwife
• 翻译fān yìInterpreter; to interpret

Ten core phrases

The lines from this module’s take-home phrase sheet. In the course you can print them on one page for your pocket.

1. 您好，我叫Anna，是这里的妇产科医生。Nín hǎo, wǒ jiào Anna, shì zhè lǐ de fù chǎn kē yī shēng.Hello, I’m Anna, the OB-GYN doctor here today.
2. 请说一下您的名字和出生日期。Qǐng shuō yí xià nín de míng zi hé chū shēng rì qī.Please tell me your name and date of birth.
3. 您今天来主要是想看什么？Nín jīn tiān lái zhǔ yào shì xiǎng kàn shén me?What’s the main reason for your visit today?
4. 接下来我会问一些比较私人的问题。Jiē xià lai wǒ huì wèn yì xiē bǐ jiào sī rén de wèn tí.Next I’ll ask some fairly personal questions.
5. 这是我们对每一位病人的常规做法。Zhè shì wǒ men duì měi yí wèi bìng rén de cháng guī zuò fǎ.We do this with every patient. It’s routine.
6. 请陪您来的家人在外面稍等一下，好吗？Qǐng péi nín lái de jiā rén zài wài miàn shāo děng yí xià, hǎo ma?Could your family wait outside for a few minutes?
7. 您跟我说的话，我们会保密。Nín gēn wǒ shuō de huà, wǒ men huì bǎo mì.What you tell me, we keep confidential.
8. 我们可以请一位专业的普通话翻译。Wǒ men kě yǐ qǐng yí wèi zhuān yè de pǔ tōng huà fān yì.We can get a professional Mandarin interpreter.
9. 做任何检查之前，我都会先问您。Zuò rèn hé jiǎn chá zhī qián, wǒ dōu huì xiān wèn nín.Before any exam, I’ll ask you first.
10. 今天就到这里。您还有什么问题吗？Jīn tiān jiù dào zhè lǐ. Nín hái yǒu shén me wèn tí ma?That’s all for today. Any other questions?

What’s in Module 1

1. Part 1 · Warm-UpWarm-Up
2. Part 2 · Greetings & IntroductionsThe Single Most Important Habit · Vocabulary · Flash Cards · The Exam-Room Script · Upgrade Your Introduction · Key Patterns
3. Part 3 · Who and WhyName, Date of Birth and Reason for the Visit · Reference · Reading a Date
4. Part 4 · Privacy and RespectA Moment Alone · Interpreters, Not Family · Neutral, Respectful Words · Closing the Visit
5. Part 5 · Role-PlayRound 1 · Guided Conversation · Round 2 · Controlled Practice · Rounds 3, 4 & 5 · Independent
6. Part 6 · Knowledge CheckModule 1 Knowledge Check
7. Part 7 · Wrap-UpModule 1 Homework · Take-Home Phrase Sheet · Module 1 Wrap-Up · 下次见