Module 2 of 12 · 门诊中文 Front Desk & Medical Assistant
登记表格 Registration, Forms and ID
Register a new patient in Mandarin: the forms, ID and contact details, what the signatures mean, and kind help for anyone who can’t read the forms.
By the end of this module you can…
- Explain the new-patient forms and what each is for.
- Ask for ID, the address, a phone number and an emergency contact.
- Explain the signatures: consent, privacy and the payment policy.
- Help a patient who can’t read the forms, kindly and accurately.
- Check the forms before the patient goes back.
Key vocabulary
Fourteen words from this module. Tap the speaker to hear each one.
The forms
- 新病人xīn bìng rénNew patient
- 登记dēng jìTo register
- 填tiánTo fill in
- 姓名xìng míngFull name (on forms)
- 出生日期chū shēng rì qīDate of birth
- 地址dì zhǐAddress
- 电话号码diàn huà hào mǎPhone number
- 紧急联系人jǐn jí lián xì rénEmergency contact
Signatures & ID
- 签名qiān míngTo sign; signature
- 证件zhèng jiànID document
- 驾照jià zhàoDriver’s license
- 同意书tóng yì shūConsent form
- 隐私yǐn sīPrivacy
- 背面bèi miànThe back (side)
Ten core phrases
The lines from this module’s take-home phrase sheet. In the course you can print them on one page for your pocket.
- 您是第一次来吗?欢迎!Nín shì dì yī cì lái ma? Huān yíng!Is this your first visit? Welcome!
- 请填一下这几张表格,有不懂的可以问我。Qǐng tián yí xià zhè jǐ zhāng biǎo gé, yǒu bù dǒng de kě yǐ wèn wǒ.Please fill in these forms; ask me anything.
- 我们有中文的表格,您要吗?Wǒ men yǒu Zhōng wén de biǎo gé, nín yào ma?We have forms in Chinese. Would you like them?
- 请出示一下您的证件和保险卡。Qǐng chū shì yí xià nín de zhèng jiàn hé bǎo xiǎn kǎ.Could I see your ID and insurance card?
- 最好的联系电话是哪个?Zuì hǎo de lián xì diàn huà shì nǎ ge?What’s the best number to reach you?
- 紧急联系人是谁?跟您是什么关系?Jǐn jí lián xì rén shì shéi? Gēn nín shì shén me guān xi?Who’s your emergency contact, and how are they related?
- 签名表示您同意看病和检查。Qiān míng biǎo shì nín tóng yì kàn bìng hé jiǎn chá.Signing means you agree to the visit, exams and tests.
- 不会填的地方空着,我来帮您。Bú huì tián de dì fang kòng zhe, wǒ lái bāng nín.Leave blank what you can’t fill in; I’ll help.
- 您习惯说普通话还是广东话?Nín xí guàn shuō pǔ tōng huà hái shi Guǎng dōng huà?Do you prefer Mandarin or Cantonese?
- 填好以后交给我就可以了。Tián hǎo yǐ hòu jiāo gěi wǒ jiù kě yǐ le.When you’re done, just hand them to me.
What’s in Module 2
- Part 1 · Warm-UpWarm-Up: First Visits
- Part 2 · The Words for FormsReading the PinyinSaying 名字 vs. Writing 姓名Vocabulary · Flash CardsFour Forms and What They’re For
- Part 3 · Registering a New PatientThe New Patient ScriptMaking Forms EasyKey PatternsID and CardsContact DetailsWhat the Signatures Mean
- Part 4 · Helping and CheckingFilling In Forms TogetherWhen Family Fills the FormsCheck Before They Go In
- Part 5 · Concerns & PreferencesWhat Patients SayLanguage and InterpretersThe Record
- Part 6 · Role-PlayRound 1 · Guided ConversationRound 2 · Controlled PracticeRounds 3, 4 & 5 · Independent
- Part 7 · Knowledge CheckModule 2 Knowledge Check
- Part 8 · Wrap-UpModule 2 HomeworkTake-Home Phrase SheetModule 2 Wrap-Up · 下次见
Practice it properly
The full module adds dialogues, role-plays, pronunciation drills and a Knowledge Check. Pass the check to earn a certificate of completion you can add to LinkedIn.